Curse

terminatorofhell · Apr 16, 2007, 06:10 PM // 18:10

i try to change my password on my account but now i have to go to the playNC site to change it. It is a hassle and how do I change it back to normal, this is really bothering me and I hope they will fix it. ALso can i have my territory changes added again, the person who hacked me used them up and im stuck in europe...Please help me fix this and get my account editor back to normal.

rancidgoat · Apr 16, 2007, 07:59 PM // 19:59

Quote:

Originally Posted by terminatorofhell

the person who hacked me used them up and im stuck in europe...Please help me fix this and get my account editor back to normal.

and by that you mean the website you got a keylogger from while you tried to download a hack or buy gold. lolz lolz lolz

EternalTempest · Apr 16, 2007, 08:14 PM // 20:14

You need to open a ticket with Anet Support.
Only they can move or give back some Server "moves" and it's handled by a case by case basis.

terminatorofhell · Apr 16, 2007, 08:55 PM // 20:55

so how do i open a ticket and rancid goat i was hacked by someone without a keylogger, they got info from my "friend".

FallenXIII · Apr 16, 2007, 09:02 PM // 21:02

Go to google and go type in, open suppoart ticket Areanet or look around the Anet website in the contact us bit

also when u do open a support ticket, be formal and well informative.

dont just say ZOMGWTFBBQLLAMA i got h4xored ploxploxplox can i have my account pass changed nd sum teritry changes Plox

not saying u would do this just advising not to do this

Use this

Introduction.
Request.
Reason.
Evidance.

terminatorofhell · Apr 16, 2007, 09:04 PM // 21:04

I dont want to ask questions on the NC site because i cant login to my account, i just wanna ask someone in game (admin) on how to do it.

FallenXIII · Apr 16, 2007, 09:10 PM // 21:10

change ur password in the forgotten password bit when u load up GW?

EternalTempest · Apr 16, 2007, 09:57 PM // 21:57

Support site - http://www.guildwars.com/support/

There really isn't any "admin" you can contact in-game.

That and with support with this type of issue, you usually have to supply your original CD-Key(s) used on your account - and that will be through there support website directly.

cannonfodder · Apr 17, 2007, 05:08 AM // 05:08

Quote:

Originally Posted by terminatorofhell

so how do i open a ticket and rancid goat i was hacked by someone without a keylogger, they got info from my "friend".

Why on earth did you give your login info to your "friend", there is no excuse you can give!, this is against the EULA, so if you advise anet support that they won't do anything for you.

cannonfodder.

Kuldebar Valiturus · Apr 17, 2007, 06:49 AM // 06:49

Go to http://www.guildwars.com/support/

We can't help you.